Effective date: July 1, 2026
This Privacy Policy describes how Kuul Recovery Club (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, landing pages, and booking pages, or otherwise interact with our services. By using our website or booking a session, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website. This includes:
Information you provide: your name, email address, phone number, and payment information when you book a session, purchase a pass or membership, fill out a form, or contact us.
Automatically collected information: your IP address, browser type, device information, pages viewed, links clicked, and general location, collected through cookies and similar technologies.
Booking and transaction information: details about the sessions, passes, or memberships you book or purchase, processed through our third-party booking and payment provider.
2. How We Use Your Information
We use the information we collect to:
Process your bookings, purchases, and payments;
Provide, maintain, and improve our services and website;
Communicate with you about your bookings, respond to inquiries, and send confirmations or reminders;
Send you marketing communications about our services, where permitted by law (you may opt out at any time);
Measure and improve the performance of our advertising and marketing campaigns;
Detect, prevent, and address fraud, security issues, or technical problems; and
Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to operate our website, understand how visitors use it, and measure and improve our advertising. This includes tools such as the Meta (Facebook) Pixel and Conversions API, which help us understand the effectiveness of our advertising campaigns and deliver relevant ads. These technologies may collect information such as your device, browser activity, and actions taken on our pages.
You can control cookies through your browser settings, and you can opt out of certain advertising cookies through the settings offered by the relevant advertising platforms. Disabling cookies may affect the functionality of our website.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers: third parties who perform services on our behalf, such as booking and scheduling providers, payment processors, email and SMS providers, and marketing and analytics platforms.
Advertising platforms: platforms such as Meta, which we use to measure and improve our advertising, in accordance with their terms and applicable law.
Legal and safety reasons: when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Kuul Recovery Club, our customers, or others.
Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Third-Party Services
Our booking and payment functions are provided by third-party platforms, and certain pages may be hosted or processed by third-party providers. These providers have their own privacy policies governing their use of your information. We encourage you to review the privacy policies of any third-party services you interact with through our website.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we take reasonable steps to delete or de-identify it.
7. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your information, and to opt out of certain uses. To exercise these rights, or to opt out of marketing communications, contact us using the information below. You may also unsubscribe from marketing emails using the link provided in those messages, and opt out of marketing texts by replying STOP.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action. Bookings made on behalf of a minor should be made by a parent or legal guardian.
9. Data Security
We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, you can contact us at:
Kuul Recovery Club
11224 S Redwood Rd, Unit 201, South Jordan, UT 84095
Email: [email protected]
Phone: 385.275.8198